At Helpdesk 609, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This policy outlines our practices to ensure your data is handled responsibly and securely.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Service Details: Information about your requests, appointments, and coaching sessions.

• Technical Information: Data related to your devices, operating systems, or software when providing technical support.

How We Use Your Information

Your information is used to:

• Provide and improve our services.

• Schedule and manage coaching sessions.

• Respond to your inquiries and requests.

• Send important updates, such as session reminders or policy changes.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

How We Protect Your Information

We implement the following safeguards to protect your data:

• Secure storage of physical and electronic records.

• Use of encryption and secure communication channels.

• Limiting access to personal information to authorized personnel only.

Your Rights

You have the right to:

• Access the personal information we have about you.

• Request corrections to inaccurate or incomplete information.

• Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Policy Updates

We may update this privacy policy from time to time. Any changes will be communicated to you through email or posted on our website. Please review the policy periodically to stay informed.

Contact Us

If you have questions or concerns about our privacy policy or the handling of your personal information, please contact us at:

Email: rich@helpdesk609.com
Phone: 609-741-9788

Your trust is important to us, and we are committed to ensuring your privacy is respected.